Independent Software Vendors

CEI provides ISV solutions that support constantly changing applications as well as answer your need for flexibility with ongoing development, implementation and management of non-business critical applications.

Endorsed by leading technology vendors, CEI delivers expert process and transformation outsourcing services with a guarantee against source code security breaches. In addition, CEI is one of the first mid-market IT service provides chosen to pilot and be certified in Carnegie Mellon's Sourcing Capabilitiy Model (eSCM), which is a set of best practices for creating and sustaining a vendor/client sourcing relationship.

Our ISV Industry Experience
Our strong methodology and established processes, including relationship governance, escalation and transition plans, ensure that we can meet your demands for better ROI and enhanced operational efficiency. CEI solutions have:

• Enhanced global reach and ability to respond rapidly to market changes and opportunities to grow your business.
• Enabled greater reliance on IT to support the change demands of your business
• Improved customer satisfaction and loyalty by providing higher levels of quality and service
• Optimized investments and existing assets to increase profitability and deliver world-class cost structures and global capability
• Provided new technology adaptability with minimum business impact
• Provided engagement governance and change management

CEI ISV Services & Solutions
CEI offers comprehensive services to the ISV industry.

• Maintenance
  • Documentation of packages and outsource-enablement
  • Maintenance of older software product versions
  • QA testing
  • OEM package integration and subsystems
• New Development
  • OEM package integration
  • Porting services
  • Blended application development using Global Agile Development methodology
• Infrastructure Support
  • Application Management
  • Business activity monitoring
  • Help desk support via e-mail, text chat
• Outsourcing Enablement
  • On-site, off-site, nearshore, offshore and blended delivery model

Featured ISV Clients
Some of our ISV clients include: